• • You have 30 days from the date you receive your item to request a return.
  • Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must meet the following criteria:

• • It must be unopened, unused, and in the same condition that you received it.
  • It must be in its original packaging.
  • You will need to provide the receipt or proof of purchase.

• • Perishable goods (like food, flowers, or plants).
  • Custom products (such as special orders or personalized items).
  • Personal care goods (like beauty products).
  • Sale items or gift cards. 

1. 1. Email us at team@berrysprinkles.com with your order number and the reason for the return.
   2. If your return is accepted, we will send you instructions on how and where to send your package.
   3. Note: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.

1. Please inspect your order as soon as it arrives. Contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.